Shipping & Returns

Shipping Rates

As a courtesy to our customers, we charge the same low, flat shipping rate for every order from our website; just $12 for the first item and $3 for each additional item (continental USA). Please see below for international shipping rates.

United States (contiguous)
$12.00 for the first item
$3.00 for each additional item

U.K. / Australia / New Zealand
$40.00 for first item
$10.00 for each additional item

Canada
$25.00 for the first item
$10.00 for each additional item

All Other Countries
Contact customer service for rates at
1 (800) 968-2424.

Sales tax in the amount of 7% will be added to orders for which the shipping address and/or billing address is located in the state of Florida.

INTERNATIONAL ORDERS
Customers shipping orders to destinations outside the United States are responsible for all taxes, duties, tariffs and fees in addition to adhering to all applicable customs laws and restrictions associated with the import of products into that country from the United States. Because these laws and fees can change over time, Seaway China encourages customers to check with the applicable Customs offices before placing an order. Seaway China does not add any of these fees to orders before checkout. Seaway China will not reimburse the Customer for any portion of the price of goods purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient refusal.

RUSH DELIVERY
Overnight, 2-day, and 3-day guaranteed delivery is available. Special rates apply for express delivery. Contact customer service for rates at 1 (800) 968-2424.

10-DAY EXCHANGE POLICY
If for any reason you are not completely satisfied with your purchase, it may be exchanged for an equal product or store credit provided it is returned and received by the Gallery within 10 days of the date on your receipt. The returned item must arrive in the same condition as when purchased along with the original packaging in order to process the exchange.

NO-REFUND OR EXCHANGE ON CERTAIN ITEMS
Any items that have been: 1) purchased when listed “on-sale”, “discounted” or on “clearance”; 2) purchased at a price that has been discounted or otherwise adjusted from the listed retail price; or 3) purchased as custom items, including but not limited to products or items that are custom made, site specific or otherwise altered or adjusted in any way; are considered final sales and may not be exchanged or returned